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Employee Benefits: Lessons from the Law

An employer checklist:

Ensure employee applications for benefits are properly completed and submitted on a timely basis.
Follow up with employees and inform them of the consequences of a late or incomplete application.
Confirm employee elections in writing or electronically.
Where coverage is waived, ensure a signed waiver has been completed and retained in the employee’s file.
Periodic administration audits can reveal sloppy benefits administration practices that could result in employer liability.
Audits of ASO arrangements can ensure the administrator’s practices are both consistent with the benefits promised and legally compliant.
Review current insurance contracts to ensure that adequate indemnification provisions exist to capture negligent actions of benefits adjudicators and providers.
Ensure benefits promises in collective agreements, booklets and other communications are consistent with the coverage provided by the underlying insurance policies.

Taken from Employment Benefits News Canada – January/February 2006
Source: Hicks Morley

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